Frequently Asked Questions
CATEGORY_5
Privacy StatementThe privacy statement of VipHolidays – Villas In Paradise
Vipholidays.nl (VipHolidays Benelux B.V.) has created this privacy statement to demonstrate that we take our customers privacy very seriously.
Underneath has been described how VipHoliday.nl handles your personal information. This description concerns the following websites: www.VipHolidays.nl, www.VipHolidays.de, www.VipHolidays.es, www.VipHolidays.fr, www.VillasinParadise.co.uk.
All personal information collected by VipHolidays is kept secret and will not be let out, sold or made public in anyway. The personal information you hand over to VipHolidays will be handled with our utmost care.
The purpose of registration of personal information for VipHolidays is to give tailor-made editorial and commercial information to our customers and have them make more bookings.
VipHolidays uses your IP address for administrational reason for our website and to recognize visitors.
Our sites make us of cookies. These cookies make it possible for us to save login information and to disclose information on the users system. Cookies will not indentify persons, the only identify systems. Every person has the ability to turn off the use of cookies on his or her system.
 
Our registration forms gather bought personal as professional information of our customers. For example name, address, email and function. Our sites contain links to other sites which are partly not business partners of VipHolidays. VipHolidays is not liable for the privacy practices or the content of such sites.
In exceptional cases VipHolidays will share personal information with other carefully chosen companies to meet the customer’s needs. In these cases the customer will always be informed.
VipHolidays uses security techniques to prevent lost, mutilation or any other degradation of information. If a registered user give a request to delete his or her information from our database we will do so. Also, the customer can change his or her data online.
VipHolidays Copyright NoticeVipholidays.nl (VipHolidays Benelux B.V.) has created this privacy statement to demonstrate that we take our customers privacy very seriously.
Underneath has been described how VipHoliday.nl handles your personal information. This description concerns the following websites: www.VipHolidays.nl, www.VipHolidays.de, www.VipHolidays.es, www.VipHolidays.fr, www.VillasinParadise.co.uk.
All personal information collected by VipHolidays is kept secret and will not be let out, sold or made public in anyway. The personal information you hand over to VipHolidays will be handled with our utmost care.
The purpose of registration of personal information for VipHolidays is to give tailor-made editorial and commercial information to our customers and have them make more bookings.
VipHolidays uses your IP address for administrational reason for our website and to recognize visitors.
Our sites make us of cookies. These cookies make it possible for us to save login information and to disclose information on the users system. Cookies will not indentify persons, the only identify systems. Every person has the ability to turn off the use of cookies on his or her system.
 
Our registration forms gather bought personal as professional information of our customers. For example name, address, email and function. Our sites contain links to other sites which are partly not business partners of VipHolidays. VipHolidays is not liable for the privacy practices or the content of such sites.
In exceptional cases VipHolidays will share personal information with other carefully chosen companies to meet the customer’s needs. In these cases the customer will always be informed.
VipHolidays uses security techniques to prevent lost, mutilation or any other degradation of information. If a registered user give a request to delete his or her information from our database we will do so. Also, the customer can change his or her data online.
Copyright Notice Effective 1 Jan 2006
Copyright © VipHolidays 2006
All aspects of this web site – design, text, graphics, applications, software, underlying source code and all other aspects – are copyright of VipHolidays and its affiliates or content and technology providers.
In accessing these web pages, you agree that any downloading of content is for personal, non-commercial reference only. No part of this web site may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the Website Owner.
For rights clearance please contact us here.
TradeMarks
VipHolidays is a registerede TradeMark and are also covered in the Terms and Conditions section. Please see also our Privacy Policy.
Terms and ConditionsCopyright © VipHolidays 2006
All aspects of this web site – design, text, graphics, applications, software, underlying source code and all other aspects – are copyright of VipHolidays and its affiliates or content and technology providers.
In accessing these web pages, you agree that any downloading of content is for personal, non-commercial reference only. No part of this web site may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the Website Owner.
For rights clearance please contact us here.
TradeMarks
VipHolidays is a registerede TradeMark and are also covered in the Terms and Conditions section. Please see also our Privacy Policy.
Terms and Conditions
Registered at Chamber of Commerce (Registration number: 08139966) VipHolidays 2007
1. General terms and conditions
With your reservation at VipHolidays you will accept the following terms and conditions. Before you make a reservation also read the general information about the holidays villas and your villa. This information is an indissoluble part of the booking conditions. When you accept the general terms and conditions you automatically accept the terms and conditions of AVIS car rental.
2. Reservation/booking
2.1 It is only possible to make an online reservation. Your reservation is binding after you have accepted the terms and conditions in the booking menu on the website. After your reservation you will receive a temporary reservation confirmation / invoice. Your payment will be processed automatically trough the selected payment method.
2.2 VipHolidays works with online and real-time availability for most of their accommodations. However, it might be possible that the availability of our accommodations is not 100% correct. That is why you will receive a reply from VipHolidays which confirms the availability of the chosen villa and the confirmation of the booking. You will receive the reply within three days. VipHolidays reserves the right to cancel your booking without any obligation within 7 days after the reservation if availability of the villa is found to be not accurate. VipHolidays will always propose an alternative in such cases.
3. Reservation contract and payment.
3.1 After receiving your online reservation the reservation is binding and 30% of the total payment will be charged. The rest of the payment (70%) must be paid within 9 weeks before departure. If your departure is within nine weeks from the booking the complete sum must be paid at once. The amounts will be collected by the selected pay method.
3.2 When a flight is also booked at VipHolidays you will receive a separate invoice. You are supposed to pay the tickets by return. VipHolidays reserves the right to implement mid price changes.
3.3 Your payment copy and reservation confirmation together form your complete rental agreement.
3.4 In case of late payment VipHolidays is entitled to cancel the reservations of the concerning villa.
3.5 Payments that already have been made will not be paid back. The cancellation conditions of VipHolidays are undiminished.
3.6 Any payment details are saved secured by VipHolidays and will not be used for other purposes.
4. Damage deposit
When you arrive at the accommodation our local representatives will ask for a damage deposit. Usual 5 percent of the total rental price with a minimum of 500 euro. For some of our exclusive accommodations this amount can be different, see the villa description on the VipHolidays website. A damage deposit is a guarantee for possible damage that is bin made to the villa by you. When there is no damage been made you will receive your damage deposit back within 30 days on your back account. When damage is done to the villa of the villa is not reasonably cleaned the local representative charge a part of part of the damage deposit of even can keep the whole damage deposit. The damage deposit can be paid cash or with credit card. You can also pay your damage deposit to VipHolidays. Ask our employees about this. You will receive a separate invoice which needs to be paid 2 at least 2 weeks before departure by bank transfer. VipHolidays will not accept credit card payments concerning the damage deposit. Within thirty days after the last day of your holiday you will receive the damage deposit back if the local representative says it was ok.
We advise to check the accommodation with are local representative at arrival and departure. If any defects are noticed on the check in day these must passed on to the local representative and the VipHolidays emergency phone number.
You should always have your IBAN number or BIC code of your account with you, so that our local representative can easily pay the damage deposit back. The IBAN number or BIC code can be found on your bank statement or your bank can provide this information. Also make clear agreements with the local representative about the payback method. If you leave the accommodations earlier than planned make sure the local representative has your bank information.
VipHolidays can never be held liable concerning the damage deposit and will not take any responsibility concerning the levy and / or reimbursement. VipHolidays will not mediate between you and the local representative concerning the damage deposit.
5. Arrival and departure
the standard arrival day is Saturday (exceptions are mentioned in de villa description). On the arrival day you are mostly welcome between 15.00 hours and 18.00 hours in your accommodation. Earlier arrival is at own risk. Possible changes of the arrival time are noticed 6 weeks before departure when you receive the travel documents. If you can not arrive at the settled time or day you need to inform VipHolidays at least 2 before the official arrival date. If you fail to do so, we will have to charge you 150 euro a day. This amount represents the costs made by our local representative to be present especially for you on the arranged date/time.
If you find any defects at the rented villa please directly notice the local representative and VipHolidays. The local representative is your first contact person but it is also necessary to notice VipHolidays. If the local representative does not take any or too little action also notice VipHolidays. Our emergency number is reachable the whole day during your arrival day. You must give VipHolidays the opportunity to find a solution. If you fail to do so, your rights will expire. Do not wait till you are home again, we cannot do anything afterwards. See also complaints.
On your departure day you are supposed to leave the villa at ten in the morning. It some cases it is possible to arrange a later departure time in consultation with our local representative. Be sure that when you leave the villa is nice and neatly. For example make sure that the dishwasher has been made empty. When the villa is not neatly when you leave it a part of the deposit can be retained. The villa rental price includes final cleaning so it is not necessary to clean the complete villa. An extra maid service, besides the regular maid service can be arranged. VipHolidays should know this at least one week before departure. When you have arrived at the accommodation you can plan and pay this with our local representative. Keep in mind that the local representative will mostly speak only English and the local language. During opening hours you can contact VipHolidays for urgent cases. During your arrival day VipHolidays is reachable the whole day by our emergency number. On the non-arrival days you can also call our emergency number and leave a message. You will be called back the same day or de next day.
6. Number of persons / group holidays
The number of people indicated by the villa description is including babies and children. This is also the maximum number of guests. If you wish to come with more people to an accommodation you will need to let us know immediately during your reservation. We will ask this for you for free. This information can be giving during the booking in the field remarks, but we will not give you a guarantee that this possible. It is also possible that the landlord will charge an extra fee. In case you arrive with more people without express consent of VipHolidays, VipHolidays and our local representative have the right to deny access to the accommodation. There is no right for a refund.
If the description of a villa says 2-4 persons it means the villa is perfect for 2 persons and it has a maximum of 4 sleeps. VipHolidays uses the following age classification: babies 0 till 5 years, children: 5 till 15 years and adults from 15 years.
Caution! If you travel with a group other than family related you will need to let us know during your reservation in the field remarks. Not all our villa´s accept groups or single sex groups. It is possible that such a group is asked for an extra deposit or even cancellation of your reservation. Thereby we advise that is you travel with such groups you contact one of our employees before booking, so that they can discuss this with the owner
7. Cancellation by hirer
Every cancellation of a booking should be confirmed in writing. VipHolidays uses the following cancellation charge, based on receive date of the cancellation letter.
A cancellation till 71 days before departure will cost you 30% of the entire journey sum
A cancellation between 70 and 56 days before departure will cost you 60% of the entire journey sum
A cancellation less than 55 days before departure will cost you 100% of the entire journey sum.
Any administration or other costs will not be refunded when you cancel the booking. When flight tickets and car rent papers are printed you should take a 100% cancellation fee in account. Cancelling additional services will mostly costs extra administration costs. A cancellation will be effective the day VipHolidays receives a written confirmation. The cancellation policy above, also apply when you do not pay. Your deposit will then be used for compensation.
8. Cancellation by VipHolidays
8.1 If VipHolidays need to cancel a booking of a villa, VipHolidays will inform you immediately and will if possible offer a similar or higher ranked (based on star ranking on the VipHolidays website) villa as an alternative. If you do not accept this offer or VipHolidays cannot give you an alternative VipHolidays will repay your money by return. You have no more right than the repayment of your money.
8.2 If VipHolidays cancels your booking less than nine days before departure and cannot offer an alternative or you do not accept the alternative you entitle to compensation of 150 Euro per booked villa.
8.3 Short-term bookings are excluded from article 8.2 Short-term bookings are bookings made in less than 5 weeks before departure.
9. Liability of the hirer.
9.1 During your stay as hirer in the villa, you are fully liable for the rented villa, the interior of the villa and all matters which belong to the rented villa. Any damage done to these things by you or done by people who are travelling with you, must be compensated entirely and immediately to the local representative. As hirer you are also fully responsible for any additional costs. For example extreme high energy use. These need to be paid also entirely and immediately. VipHolidays has the right to keep the hirer fully liable if the hirer did not pay the whole or a part of the additional costs on the spot. If there are any collection costs these shall be passed on to the hirer who is named in the reservation form.
9.2 The house rules which are available in the villa are inextricably part of the booking contract and should therefore be strictly adhered to. The house is clean at arrival and should be clean at departure. It is not envisaged that you do not wash the dishes when you leave and you need to clean up the garbage during your stay. These are not tasks of the maid service. In southern European countries are failures in the electricity and water unfortunately more common than in Western Europe. When electricity or water supply fails VipHolidays is powerless and is not liable for the damage costs by the failure. We strongly advise you to let our local representative guide you to your villa because some roads are poorly marked so the villa can be difficult to find. You should also cooperate with our local representative to check the villa´s electrical devices such as satellite TV, leakage or other possible defects. This check prevents you to be held responsible for any defects already existing.
9.3 The hirer is required to ensure proper liability insurance as well as travel insurance.
10. Liability of VipHolidays
10.1 VipHolidays cannot accept any liability for loss, theft, damage or injury to goods or people due to any defects in the rented villa, surrounding facilities or hired additional goods.
10.2 VipHolidays is not liable for any errors in the villa description or villa rent prices.
10.3 If there are any defect in the villa these need to be noticed to VipHolidays on the arrival day or to our local representative. Notification to VipHolidays can be done by calling our mobile emergency number so that any deficiencies can be remedied if possible. VipHolidays cannot accept liability for any structural defects such as broken pipes or other discomforts.
11. Cancellation/travel/liability insurance
11.1 VipHolidays strongly advises you to have a good travel and cancellation insurance. Participating in cancellation insurance is not obvious, not even with short-term bookings. We strongly recommend to do so! The cancellation insurance makes sure that you are no longer liable for the rent sum in certain circumstances.
11.2 When having a travel and or cancellation insurance from VipHolidays you have an agreement with Europeesche verzekeringen. If there are any claims you must directly turn to them. VipHolidays only operates as an intermediary and is not a liable party in this. We advise to read the terms and conditions of Europeesche verzekeringen, which can be found on www.europeesche.nl. You must also have a good liability insurance in case you do damage to the villa or surrounding facilities.
12. Car rental
12.1 When picking up your rental car at your holiday destination you must do a deposit by cash or credit card. Cash or credit card depends on the car you have rented. Credit card deposit is preferred above cash deposit because a cash deposit requires you to have a large amount of cash in your pocket. The deposit or copy of your credit card will be returned when you bring the rental car back without damage. Make sure you do get your copy of your credit card back and a confirmation that brought the car back properly. When picking up your rental car you can also expand your insurance or redeem your own risk by credit card. VipHolidays intermediates in the car rental and is an official partner of AVIS car rental. If you hire a rental car you have a direct agreement with AVIS. Any claims or damage to the rental car needs to be settled directly with AVIS. VipHolidays only intermediates and has no liability at all concerning the car rental. Therefore makes sure you have read the terms and conditions of AVIS which can be found on www.avis.nl
13. Flight tickets
13.1 When the flight tickets are printed you have to deal with 100% change or cancellation costs. As long as the tickets are not printed the prices of the tickets can be changed. Name changes on the tickets cannot always be done, even if the tickets aren’t printed jet. The name on the flight ticket must be seen as the name in the passport. When the name on the flight ticket is different than the name in the passport the airline company has to the right to disallow you on board. VipHolidays cannot be held liable for extra costs concerning these cases.
13.2 U are supposed to be at the airport 2 hours before takeoff. If you check less than one hour before takeoff, it is possible that the flight is already fully booked even though you have valid tickets. VipHolidays cannot be held liable for extra costs concerning these cases and only acts as intermediate.
14. Satellite TV
14.1 If a villa descriptions says that the villa has satellite TV this doesn´t mean you can always watch all the Dutch channels for example RTL 5 or SBS 6. The foreign owners of the villas have decoders which are not suitable to receive Dutch channels. Contact VipHolidays for more information
15. Pets
15.1 Bringing along a pet is not always permitted. You need to ask this during your reservation of a villa. If a pet is allowed this will mean you will have to pay extra cleaning costs. Therefore we charge 50 euro per pet. Dogs and cats need to wear a flea band.
16. Cots
16.1 Most of the villas have one or more cots. You need to inform VipHolidays during the booking that you want use a cot. The cots can be fitted with bars or can be camping cots. You need to bring your own linen for the cots. VipHolidays is not liable for any accidents concerning cots. You have to check the validity yourself on the spot.
17. Comfort designation
17.1 On our website there is a comfort designation of every accommodation displayed in stars bought for interior as exterior. This designation is an indication and is based on the quality and comfort of the concerning accommodation. The number of starts varies per villa and region and is periodically updated by VipHolidays. No right may be derived from the comfort designation. This is an indication!
18. Construction nuisances, noise and environmental disasters
18.1 It may occasionally occur that there is unexpected construction work near the villa. If VipHolidays is aware of this you will be informed about it. VipHolidays will not be liable concerning this. The same applies to noise from neighbors, church bells, agricultural machines etc. We can also not protect you against environmental problems in your holiday region. For example pollution of seawater. We advise you to follow publications in the media.
19. Additional costs
19.1 Your villa rental includes bed linen, bath linen and (final) maid service. Extra services like extra cleaning or electricity costs are also (depending on the villa choice) included in the price unless the description says something else. Additional costs like extra cleaning, pool heating, central heating which are not included need to be paid locally.
19.2 VipHolidays does not interfere in the costs that need to be paid locally. When u leave the villa on another time or date than agreed you are responsible to make an agreement with our local representative concerning the additional extra costs. VipHolidays will not interfere or mediate in the additional costs. VipHolidays is not liable concerning additional costs.
20. Travel documents and legal provisions by country.
20.1 Make sure that you have correct and valid travel documents. This includes vaccination certificates, etc for your pet. Also take the local laws of a country in account, for example applying for a visa. Inform yourself at the local authorities which travel documents are valid and what laws apply in a country. This is your own responsibility. Also make sure that you are informed about any local customs and the culture. This will make sure you are well prepared and it will make your holiday even more a success.
21. Complaints
21.1 For all you complaints on arrival, see arrival and departure.
21.2 Despites al our concerns it is possible you mean to have a legitimate complain. If you notice any failure or defects during your stay in a villa, please directly contact our local representative and VipHolidays. Our local representative is your first contact point. If the local representative doesn´t act enough or at all you are supposed to inform VipHolidays. Our mobile emergency number is reachable the whole day on your arrival day. You must give VipHolidays the opportunity to solve the problem. If you do no, your possible right will decay. Do not wait until your home again because we cannot solve anything afterwards.
21.3 In case the local representative or VipHolidays could not solve your problem during your holiday and you are going home unsatisfied, you will have to send a written, motivated complain letter within 4 weeks after your homecoming to VipHolidays. Complaints which are received later than 4 weeks after your homecoming will not be accepted.
21.4 In severe cases you have to contact VipHolidays immediately. In most cases we can offer an acceptable solution and you will keep your holiday pleasure.
21.5 Leaving the rented villa without informing VipHolidays shall retain all rights to restitution or compensation.
VipHolidays is in any case only liable to the amount of the villa rent price.
22. Disclaimer
22.1 Important information for the visitors of the VipHolidays websites.
VipHolidays tries to take extreme care about their websites and the reliability and timeliness of data on the websites. Despite all the care we cannot prevent inaccuracies and omissions. VipHolidays is not liable for errors or inaccuracies. Obviously we will correct errors when they are noticed.
22.2 Applicability terms and conditions
All the accommodations and other services provided by our websites (from now on travel products) are subject to the general terms and conditions. The general terms and conditions can be seen on the read online or downloaded. All VipHolidays travel products are subject to the Dutch legal system. The jurisdiction is located in Enschede.
22.3 Hyperlinks
The websites of VipHolidays contain hyperlinks to other websites for example to Europeesche verzekeringen. If these websites are managed by VipHolidays than that is indicated on that website. All the other websites which VipHolidays are links to are owned and managed by thirds. VipHolidays is not responsible for these sites.
22.4 Protection of intellectual property
The VipHolidays website and the content, text, translations and others things on the website are intellectual property of VipHolidays. For reproduction or distributions despite whatever medium is used is a written permission from VipHolidays necessary.
The use of the trademarks VipHolidays and Villas in Paradise are not allowed without a written permission from VipHolidays Benelux B.V..
22.5 Changes website/offers
VipHolidays reserves the right to make changes to their websites, such as offers, descriptions, prices and other travel products without any prior notification.
Website Terms and ConditionsRegistered at Chamber of Commerce (Registration number: 08139966) VipHolidays 2007
1. General terms and conditions
With your reservation at VipHolidays you will accept the following terms and conditions. Before you make a reservation also read the general information about the holidays villas and your villa. This information is an indissoluble part of the booking conditions. When you accept the general terms and conditions you automatically accept the terms and conditions of AVIS car rental.
2. Reservation/booking
2.1 It is only possible to make an online reservation. Your reservation is binding after you have accepted the terms and conditions in the booking menu on the website. After your reservation you will receive a temporary reservation confirmation / invoice. Your payment will be processed automatically trough the selected payment method.
2.2 VipHolidays works with online and real-time availability for most of their accommodations. However, it might be possible that the availability of our accommodations is not 100% correct. That is why you will receive a reply from VipHolidays which confirms the availability of the chosen villa and the confirmation of the booking. You will receive the reply within three days. VipHolidays reserves the right to cancel your booking without any obligation within 7 days after the reservation if availability of the villa is found to be not accurate. VipHolidays will always propose an alternative in such cases.
3. Reservation contract and payment.
3.1 After receiving your online reservation the reservation is binding and 30% of the total payment will be charged. The rest of the payment (70%) must be paid within 9 weeks before departure. If your departure is within nine weeks from the booking the complete sum must be paid at once. The amounts will be collected by the selected pay method.
3.2 When a flight is also booked at VipHolidays you will receive a separate invoice. You are supposed to pay the tickets by return. VipHolidays reserves the right to implement mid price changes.
3.3 Your payment copy and reservation confirmation together form your complete rental agreement.
3.4 In case of late payment VipHolidays is entitled to cancel the reservations of the concerning villa.
3.5 Payments that already have been made will not be paid back. The cancellation conditions of VipHolidays are undiminished.
3.6 Any payment details are saved secured by VipHolidays and will not be used for other purposes.
4. Damage deposit
When you arrive at the accommodation our local representatives will ask for a damage deposit. Usual 5 percent of the total rental price with a minimum of 500 euro. For some of our exclusive accommodations this amount can be different, see the villa description on the VipHolidays website. A damage deposit is a guarantee for possible damage that is bin made to the villa by you. When there is no damage been made you will receive your damage deposit back within 30 days on your back account. When damage is done to the villa of the villa is not reasonably cleaned the local representative charge a part of part of the damage deposit of even can keep the whole damage deposit. The damage deposit can be paid cash or with credit card. You can also pay your damage deposit to VipHolidays. Ask our employees about this. You will receive a separate invoice which needs to be paid 2 at least 2 weeks before departure by bank transfer. VipHolidays will not accept credit card payments concerning the damage deposit. Within thirty days after the last day of your holiday you will receive the damage deposit back if the local representative says it was ok.
We advise to check the accommodation with are local representative at arrival and departure. If any defects are noticed on the check in day these must passed on to the local representative and the VipHolidays emergency phone number.
You should always have your IBAN number or BIC code of your account with you, so that our local representative can easily pay the damage deposit back. The IBAN number or BIC code can be found on your bank statement or your bank can provide this information. Also make clear agreements with the local representative about the payback method. If you leave the accommodations earlier than planned make sure the local representative has your bank information.
VipHolidays can never be held liable concerning the damage deposit and will not take any responsibility concerning the levy and / or reimbursement. VipHolidays will not mediate between you and the local representative concerning the damage deposit.
5. Arrival and departure
the standard arrival day is Saturday (exceptions are mentioned in de villa description). On the arrival day you are mostly welcome between 15.00 hours and 18.00 hours in your accommodation. Earlier arrival is at own risk. Possible changes of the arrival time are noticed 6 weeks before departure when you receive the travel documents. If you can not arrive at the settled time or day you need to inform VipHolidays at least 2 before the official arrival date. If you fail to do so, we will have to charge you 150 euro a day. This amount represents the costs made by our local representative to be present especially for you on the arranged date/time.
If you find any defects at the rented villa please directly notice the local representative and VipHolidays. The local representative is your first contact person but it is also necessary to notice VipHolidays. If the local representative does not take any or too little action also notice VipHolidays. Our emergency number is reachable the whole day during your arrival day. You must give VipHolidays the opportunity to find a solution. If you fail to do so, your rights will expire. Do not wait till you are home again, we cannot do anything afterwards. See also complaints.
On your departure day you are supposed to leave the villa at ten in the morning. It some cases it is possible to arrange a later departure time in consultation with our local representative. Be sure that when you leave the villa is nice and neatly. For example make sure that the dishwasher has been made empty. When the villa is not neatly when you leave it a part of the deposit can be retained. The villa rental price includes final cleaning so it is not necessary to clean the complete villa. An extra maid service, besides the regular maid service can be arranged. VipHolidays should know this at least one week before departure. When you have arrived at the accommodation you can plan and pay this with our local representative. Keep in mind that the local representative will mostly speak only English and the local language. During opening hours you can contact VipHolidays for urgent cases. During your arrival day VipHolidays is reachable the whole day by our emergency number. On the non-arrival days you can also call our emergency number and leave a message. You will be called back the same day or de next day.
6. Number of persons / group holidays
The number of people indicated by the villa description is including babies and children. This is also the maximum number of guests. If you wish to come with more people to an accommodation you will need to let us know immediately during your reservation. We will ask this for you for free. This information can be giving during the booking in the field remarks, but we will not give you a guarantee that this possible. It is also possible that the landlord will charge an extra fee. In case you arrive with more people without express consent of VipHolidays, VipHolidays and our local representative have the right to deny access to the accommodation. There is no right for a refund.
If the description of a villa says 2-4 persons it means the villa is perfect for 2 persons and it has a maximum of 4 sleeps. VipHolidays uses the following age classification: babies 0 till 5 years, children: 5 till 15 years and adults from 15 years.
Caution! If you travel with a group other than family related you will need to let us know during your reservation in the field remarks. Not all our villa´s accept groups or single sex groups. It is possible that such a group is asked for an extra deposit or even cancellation of your reservation. Thereby we advise that is you travel with such groups you contact one of our employees before booking, so that they can discuss this with the owner
7. Cancellation by hirer
Every cancellation of a booking should be confirmed in writing. VipHolidays uses the following cancellation charge, based on receive date of the cancellation letter.
A cancellation till 71 days before departure will cost you 30% of the entire journey sum
A cancellation between 70 and 56 days before departure will cost you 60% of the entire journey sum
A cancellation less than 55 days before departure will cost you 100% of the entire journey sum.
Any administration or other costs will not be refunded when you cancel the booking. When flight tickets and car rent papers are printed you should take a 100% cancellation fee in account. Cancelling additional services will mostly costs extra administration costs. A cancellation will be effective the day VipHolidays receives a written confirmation. The cancellation policy above, also apply when you do not pay. Your deposit will then be used for compensation.
8. Cancellation by VipHolidays
8.1 If VipHolidays need to cancel a booking of a villa, VipHolidays will inform you immediately and will if possible offer a similar or higher ranked (based on star ranking on the VipHolidays website) villa as an alternative. If you do not accept this offer or VipHolidays cannot give you an alternative VipHolidays will repay your money by return. You have no more right than the repayment of your money.
8.2 If VipHolidays cancels your booking less than nine days before departure and cannot offer an alternative or you do not accept the alternative you entitle to compensation of 150 Euro per booked villa.
8.3 Short-term bookings are excluded from article 8.2 Short-term bookings are bookings made in less than 5 weeks before departure.
9. Liability of the hirer.
9.1 During your stay as hirer in the villa, you are fully liable for the rented villa, the interior of the villa and all matters which belong to the rented villa. Any damage done to these things by you or done by people who are travelling with you, must be compensated entirely and immediately to the local representative. As hirer you are also fully responsible for any additional costs. For example extreme high energy use. These need to be paid also entirely and immediately. VipHolidays has the right to keep the hirer fully liable if the hirer did not pay the whole or a part of the additional costs on the spot. If there are any collection costs these shall be passed on to the hirer who is named in the reservation form.
9.2 The house rules which are available in the villa are inextricably part of the booking contract and should therefore be strictly adhered to. The house is clean at arrival and should be clean at departure. It is not envisaged that you do not wash the dishes when you leave and you need to clean up the garbage during your stay. These are not tasks of the maid service. In southern European countries are failures in the electricity and water unfortunately more common than in Western Europe. When electricity or water supply fails VipHolidays is powerless and is not liable for the damage costs by the failure. We strongly advise you to let our local representative guide you to your villa because some roads are poorly marked so the villa can be difficult to find. You should also cooperate with our local representative to check the villa´s electrical devices such as satellite TV, leakage or other possible defects. This check prevents you to be held responsible for any defects already existing.
9.3 The hirer is required to ensure proper liability insurance as well as travel insurance.
10. Liability of VipHolidays
10.1 VipHolidays cannot accept any liability for loss, theft, damage or injury to goods or people due to any defects in the rented villa, surrounding facilities or hired additional goods.
10.2 VipHolidays is not liable for any errors in the villa description or villa rent prices.
10.3 If there are any defect in the villa these need to be noticed to VipHolidays on the arrival day or to our local representative. Notification to VipHolidays can be done by calling our mobile emergency number so that any deficiencies can be remedied if possible. VipHolidays cannot accept liability for any structural defects such as broken pipes or other discomforts.
11. Cancellation/travel/liability insurance
11.1 VipHolidays strongly advises you to have a good travel and cancellation insurance. Participating in cancellation insurance is not obvious, not even with short-term bookings. We strongly recommend to do so! The cancellation insurance makes sure that you are no longer liable for the rent sum in certain circumstances.
11.2 When having a travel and or cancellation insurance from VipHolidays you have an agreement with Europeesche verzekeringen. If there are any claims you must directly turn to them. VipHolidays only operates as an intermediary and is not a liable party in this. We advise to read the terms and conditions of Europeesche verzekeringen, which can be found on www.europeesche.nl. You must also have a good liability insurance in case you do damage to the villa or surrounding facilities.
12. Car rental
12.1 When picking up your rental car at your holiday destination you must do a deposit by cash or credit card. Cash or credit card depends on the car you have rented. Credit card deposit is preferred above cash deposit because a cash deposit requires you to have a large amount of cash in your pocket. The deposit or copy of your credit card will be returned when you bring the rental car back without damage. Make sure you do get your copy of your credit card back and a confirmation that brought the car back properly. When picking up your rental car you can also expand your insurance or redeem your own risk by credit card. VipHolidays intermediates in the car rental and is an official partner of AVIS car rental. If you hire a rental car you have a direct agreement with AVIS. Any claims or damage to the rental car needs to be settled directly with AVIS. VipHolidays only intermediates and has no liability at all concerning the car rental. Therefore makes sure you have read the terms and conditions of AVIS which can be found on www.avis.nl
13. Flight tickets
13.1 When the flight tickets are printed you have to deal with 100% change or cancellation costs. As long as the tickets are not printed the prices of the tickets can be changed. Name changes on the tickets cannot always be done, even if the tickets aren’t printed jet. The name on the flight ticket must be seen as the name in the passport. When the name on the flight ticket is different than the name in the passport the airline company has to the right to disallow you on board. VipHolidays cannot be held liable for extra costs concerning these cases.
13.2 U are supposed to be at the airport 2 hours before takeoff. If you check less than one hour before takeoff, it is possible that the flight is already fully booked even though you have valid tickets. VipHolidays cannot be held liable for extra costs concerning these cases and only acts as intermediate.
14. Satellite TV
14.1 If a villa descriptions says that the villa has satellite TV this doesn´t mean you can always watch all the Dutch channels for example RTL 5 or SBS 6. The foreign owners of the villas have decoders which are not suitable to receive Dutch channels. Contact VipHolidays for more information
15. Pets
15.1 Bringing along a pet is not always permitted. You need to ask this during your reservation of a villa. If a pet is allowed this will mean you will have to pay extra cleaning costs. Therefore we charge 50 euro per pet. Dogs and cats need to wear a flea band.
16. Cots
16.1 Most of the villas have one or more cots. You need to inform VipHolidays during the booking that you want use a cot. The cots can be fitted with bars or can be camping cots. You need to bring your own linen for the cots. VipHolidays is not liable for any accidents concerning cots. You have to check the validity yourself on the spot.
17. Comfort designation
17.1 On our website there is a comfort designation of every accommodation displayed in stars bought for interior as exterior. This designation is an indication and is based on the quality and comfort of the concerning accommodation. The number of starts varies per villa and region and is periodically updated by VipHolidays. No right may be derived from the comfort designation. This is an indication!
18. Construction nuisances, noise and environmental disasters
18.1 It may occasionally occur that there is unexpected construction work near the villa. If VipHolidays is aware of this you will be informed about it. VipHolidays will not be liable concerning this. The same applies to noise from neighbors, church bells, agricultural machines etc. We can also not protect you against environmental problems in your holiday region. For example pollution of seawater. We advise you to follow publications in the media.
19. Additional costs
19.1 Your villa rental includes bed linen, bath linen and (final) maid service. Extra services like extra cleaning or electricity costs are also (depending on the villa choice) included in the price unless the description says something else. Additional costs like extra cleaning, pool heating, central heating which are not included need to be paid locally.
19.2 VipHolidays does not interfere in the costs that need to be paid locally. When u leave the villa on another time or date than agreed you are responsible to make an agreement with our local representative concerning the additional extra costs. VipHolidays will not interfere or mediate in the additional costs. VipHolidays is not liable concerning additional costs.
20. Travel documents and legal provisions by country.
20.1 Make sure that you have correct and valid travel documents. This includes vaccination certificates, etc for your pet. Also take the local laws of a country in account, for example applying for a visa. Inform yourself at the local authorities which travel documents are valid and what laws apply in a country. This is your own responsibility. Also make sure that you are informed about any local customs and the culture. This will make sure you are well prepared and it will make your holiday even more a success.
21. Complaints
21.1 For all you complaints on arrival, see arrival and departure.
21.2 Despites al our concerns it is possible you mean to have a legitimate complain. If you notice any failure or defects during your stay in a villa, please directly contact our local representative and VipHolidays. Our local representative is your first contact point. If the local representative doesn´t act enough or at all you are supposed to inform VipHolidays. Our mobile emergency number is reachable the whole day on your arrival day. You must give VipHolidays the opportunity to solve the problem. If you do no, your possible right will decay. Do not wait until your home again because we cannot solve anything afterwards.
21.3 In case the local representative or VipHolidays could not solve your problem during your holiday and you are going home unsatisfied, you will have to send a written, motivated complain letter within 4 weeks after your homecoming to VipHolidays. Complaints which are received later than 4 weeks after your homecoming will not be accepted.
21.4 In severe cases you have to contact VipHolidays immediately. In most cases we can offer an acceptable solution and you will keep your holiday pleasure.
21.5 Leaving the rented villa without informing VipHolidays shall retain all rights to restitution or compensation.
VipHolidays is in any case only liable to the amount of the villa rent price.
22. Disclaimer
22.1 Important information for the visitors of the VipHolidays websites.
VipHolidays tries to take extreme care about their websites and the reliability and timeliness of data on the websites. Despite all the care we cannot prevent inaccuracies and omissions. VipHolidays is not liable for errors or inaccuracies. Obviously we will correct errors when they are noticed.
22.2 Applicability terms and conditions
All the accommodations and other services provided by our websites (from now on travel products) are subject to the general terms and conditions. The general terms and conditions can be seen on the read online or downloaded. All VipHolidays travel products are subject to the Dutch legal system. The jurisdiction is located in Enschede.
22.3 Hyperlinks
The websites of VipHolidays contain hyperlinks to other websites for example to Europeesche verzekeringen. If these websites are managed by VipHolidays than that is indicated on that website. All the other websites which VipHolidays are links to are owned and managed by thirds. VipHolidays is not responsible for these sites.
22.4 Protection of intellectual property
The VipHolidays website and the content, text, translations and others things on the website are intellectual property of VipHolidays. For reproduction or distributions despite whatever medium is used is a written permission from VipHolidays necessary.
The use of the trademarks VipHolidays and Villas in Paradise are not allowed without a written permission from VipHolidays Benelux B.V..
22.5 Changes website/offers
VipHolidays reserves the right to make changes to their websites, such as offers, descriptions, prices and other travel products without any prior notification.
Website Terms and Conditions
1. Introduction
VipHolidays, including subsidiaries and affiliates (www.VipHolidays.nl, www.VipHolidays.de, www.VipHolidays.ru among others) provides the information contained on this website or any of the pages comprising the website ("www.VipHolidays.nl") to visitors (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.
2. Information on the Website
Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. the Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.
3. Trade Marks
The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the Website Owner.
4. External Links
External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.
5. Public Forums and User Submissions
The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to -
5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network;
5.4 violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party;
5.5 submit contents containing marketing or promotional material which is intended to solicit business.
6. Specific Use
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
7. Warranties
The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.
8. Disclaimer of Liability.
The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
9. Use of the Website.
The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain ). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.
10. General
10.1 Entire Agreement.
These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.
10.2 Alteration
the Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
10.3 Conflict.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
10.4 Waiver.
No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
10.5 Cession.
The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
10.6 Severability.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
10.7 Applicable laws.
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of The Netherlands without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of The Netherlands in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
10.8 Comments or Questions.
If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.
FAQ_QUESTION_591. Introduction
VipHolidays, including subsidiaries and affiliates (www.VipHolidays.nl, www.VipHolidays.de, www.VipHolidays.ru among others) provides the information contained on this website or any of the pages comprising the website ("www.VipHolidays.nl") to visitors (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.
2. Information on the Website
Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. the Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.
3. Trade Marks
The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the Website Owner.
4. External Links
External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.
5. Public Forums and User Submissions
The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to -
5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network;
5.4 violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party;
5.5 submit contents containing marketing or promotional material which is intended to solicit business.
6. Specific Use
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
7. Warranties
The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.
8. Disclaimer of Liability.
The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
9. Use of the Website.
The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain ). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.
10. General
10.1 Entire Agreement.
These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.
10.2 Alteration
the Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
10.3 Conflict.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
10.4 Waiver.
No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
10.5 Cession.
The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
10.6 Severability.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
10.7 Applicable laws.
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of The Netherlands without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of The Netherlands in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
10.8 Comments or Questions.
If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.
FAQ_ANSWER_59
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